When purchasing a product, you can choose between two license types: Regular or Corporate.
Both license types are valid for personal and commercial use. They are node-locked, meaning they are tied to specific physical computers (they are not floating licenses).
- Regular License
Allows use on up to 2 workstations.
Includes 2 license keys (each key activates 1 workstation). - Corporate License
Allows use on up to 10 workstations.
Includes 2 license keys (each key activates up to 5 workstations).
If you need to install the plugin across multiple machines in a studio or company environment, the Corporate License is the most convenient option. It offers a 20% discount (equivalent to getting 5 licenses for the price of 4) and simplifies management by allowing up to 10 installations with just 2 license keys.
Initially, you will receive one license key. Additional keys can be generated and managed from the My Account section of this website.
We primarily accept payments via PayPal and Credit/Debit Card. All transactions are securely processed through Paddle®, a global payment provider for digital products.
With these methods, you will receive your product(s) instantly.
Alternatively, you can pay using the following methods:
- PayPal (direct transfer)
- Wise (formerly TransferWise)
- Payoneer
- Cryptocurrency
Payments made through these alternative methods are processed manually and may take up to 24 hours to complete, although we usually finalize them within a few hours.
Please note that Payoneer requires a minimum transfer amount of USD 50. If your purchase total is lower, we can refund the remaining balance as a coupon valid for future purchases on our website.
Follow the same steps as a regular purchase. At checkout, before completing the form with your details, you will find a field labeled “Apply a coupon code.” Enter your code there.
The corresponding discount will be automatically applied to the total amount.
You can manage everything related to your purchases — orders, downloads, invoices, and licenses — as well as update your personal information or change your password.
Simply sign in and go to the My Account section of this website.
It depends on the type of license you purchase: Regular License or Corporate License.
The default and most common option is the Regular License, which allows installation on up to 2 workstations.
The Corporate License allows installation on up to 10 workstations.
See the first answer in this page for detailed information about these license types.
Yes, you can install the plugin on all supported versions of 3ds Max on the same machine using the same license key. The license is tied to the computer (node-locked), not to the software version.
If you encounter any issues, please contact us through the contact form and we will be happy to assist you.
- Unzip the downloaded file.
- Drag the .mzp file into any viewport in 3ds Max.
The plugin will install automatically and launch for the first time.
If the plugin includes a trial version, you will be prompted to choose between activating your license or starting the trial. You can activate your license at any time during the trial by clicking “Activate your License”, usually located in the Help rollout. This will open the Software Activation dialog.
If no trial version is available, the Software Activation dialog will appear automatically.
To activate your license, enter your license key in the activation dialog (you received it by email after purchase). Once validated, the plugin will start.
To add the plugin to a toolbar:
- Go to Customize → Customize User Interface → Toolbars tab
- Select the Spline Dynamics category
- Drag the plugin name onto your toolbar
Done!
You received your license key by email after purchasing the plugin. If you can’t find the email, please check your spam folder.
You can also retrieve your license key from the My Account section of this website, within the corresponding order.
If you’re still unable to locate it, please contact us through the contact form and we will assist you.
When you purchase a product, you initially receive one license key. Each product license allows a maximum of two active license keys. You can generate the second key from your account on this website.
Here’s how:
- Log in and go to My Account
- Open the Orders section and locate your purchase
- Click on License Manage
From there, you can generate additional license keys (up to the allowed limit), as well as deactivate or delete existing ones if needed.
Important: Licenses are not reassigned directly between computers.
To use your license on a different machine, you need to:
- Delete the license key currently in use on the previous computer
- Generate a new license key
- Activate the new key on the new computer
Yes. We are committed to providing the best possible support and keeping our tools up to date.
For this reason, we regularly release free updates to all our products.
An update includes improvements and bug fixes for the current version. It is reflected as an increase in the decimal part of the version number (e.g., v1.09 → v1.10).
Updates are free and released more frequently.
An upgrade is a new major version that introduces significant changes or major improvements. The version number increases by a whole number (e.g., v1.xx → v2.00).
Upgrades are paid, as they require substantial development effort.
If you already own the plugin, you can upgrade at 50% of the current product price. If you purchased the product less than one year before the upgrade release, you are eligible for a free upgrade (please contact us to request a 100% discount coupon).
Versions prior to the latest upgrade will no longer receive updates, but you can continue using them as long as they remain compatible with your system. Customer support is always available; however, newer versions are prioritized. We strongly recommend keeping your plugins up to date to ensure full compatibility with the latest 3ds Max and Windows updates.
You can always download the latest versions of our products from the Product Updates page or from your user account on this website.
Our plugins automatically check for updates every 15 days and will notify you when a new version is available. We also announce important updates in the News section of this website, on our Facebook page, and via email to our customer mailing list.
Yes, each plugin includes tutorials and documentation.
You can find relevant links in the Help rollout within each plugin. Additional resources are available on this website under Tutorials and Support → Documentation, where you can access detailed documentation for each tool.
You can also subscribe to our Youtube Channel to watch video tutorials and stay updated on new plugin releases.
Please write us through this Contact Form.