Spline Cleaner FAQ

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  • #1146
    rode3d
    Keymaster

    Where do I find Spline Cleaner help and documentation?

    For general information about SplineDynamics plugins intallation and our software licenses, please see the F.A.Q. (frequently asked questions) page.

    For tutorials and examples on how to use the plugin, please visit Spline Cleaner Tutorials.

    For a comprehensive guide to the plugin, how it works and a detailed description of every tool, please refer to Spline Cleaner Manual.

    If you are having an issue with the plugin or have a specific consultation, and cannot find an answer in the documentation or in this forum, please post a new topic here or write us through the Contact Form to get customer support.

    • This topic was modified 3 years, 7 months ago by rode3d.
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    #2157
    Geoffrey Packer
    Participant

    Hello,

    I have splinecleaner 1.02 installed on max 2016.
    I have updated max to 2018 and installed splinecleaner 1.68.

    When validating the license I get a license key is already active for another machine.
    How do I uninstall the max 2016 version to install on the 2018 version?

    Geoff

    #2158
    rode3d
    Keymaster

    Hello Geoffrey,
    Spline Cleaner old versions had different machine recognition method.
    If you first install the last SC update (1.68) on your Max 2016, it should reactivate your license correctly.
    Then, install it on Max 2018 and should work ok.
    If this does’t work, please tell us. We will reset your license keys.
    Best,
    Hernan R.
    SplineDynamics.com

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